Refund Policy

Any sessions booked through True North Goaltending are subjected to our refund policy.

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Cancellations made by the attendee are subject to a full refund if the cancellation is made 7 days before a one-time goalie session, or 14 days before a camp or longer.

 

A 50% refund will be issued if the cancellation is made greater than 48 hours prior to the start of a one-time goalie session, but less than 7 days. A 50% refund will be issued if cancellation is made greater than 7 days but less than 14 days prior to the start of a goalie camp.

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Any cancellation made within 48 hours of the start of a one-time goalie session, or within 7 days of the start of a goalie camp, will not be subjected to a refund.

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True North Goaltending will contact the attendee after a cancellation is made if a refund is to be issued to arrange payment.

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Any event cancelled by True North Goaltending will result in a full refund to all attendees affected by the cancelled session.

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Refunds may be issued in the form of money transferred back to the attendee, or may be subject to a credit for future sessions. This will be communicated at the point in time a cancellation is made.